Copywriting Agency

Followers of fashion

It’s funny how certain words or phrases become fashionable. I’m not talking about obvious mots du jour like groovy or wicked, but more discrete verbal fashions. Iteration, last month’s word of the month, for example, seems to have been popping up all over the place in the last few months, as people presumably try and find a more high falutin’ way of saying version.

Take fit for purpose. Ever since John Reid, then Home Secretary, condemned the immigration service as ‘not fit for purpose‘, it’s become a phrase of choice for everyone from politicians to small business owners. A quick Google throws up, among millions, Sequence diagramming that’s fit for purpose and a cover sheet for small guest accommodation businesses to use as checklist when applying to be ‘Fit For Purpose’. We’ve even received press releases about ‘fit for purpose compost’.

Now, we’re all for rediscovering new words and improving our vocabularies, but it does become a bit annoying (not to say cliched) when everyone suddenly starts using the same phrases. Not to mention that there are numerous single words that could make the same point more concisely and just as, if not more, clearly.

Spoonfed is the longest word with its letters arranged in reverse alphabetical order.

Archived in the category: General musings, Writing tips
Posted by: Gareth Chadwick on Friday, May 30, 2008

Clear or cloudy?

Clear or cloudy?

No, not a comment on the weather, but one of the main considerations for anyone trying to tighten up their writing.

Good writing is all about clarity - getting your message across clearly and concisely. But in the wrong hands, words can often cloud, rather than clarify, the intended message.

Have a read of what reader Julian Critchlow had to say in a recent letter to The Times:

Sue Whiting, a “retired special educational needs co-ordinator”, asserts in her letter (Oct 10) that “there are likely to be 20 per cent of children in any classroom with specific learning differences”.

My initial reaction on reading this was that, surely, all the children would have learning differences: that is the human condition. However, on closer analysis I deduced that what was stated was not what was actually meant. Surely Ms Whiting’s unadorned meaning was that 20 per cent of the children would, for one reason or another, have learning difficulties.

Orwellian usage of this kind debases the language as a tool for expression. It leads, at best, to lack of clarity and, at worst, it is downright misleading and stifles legitimate debate. It needs to be rooted out.

Julian Critchlow, Savage Club, SW1

Hear, hear for Mr Critchlow. It’s not always easy to be honest in your writing. But if you can manage it, you’ll usually be rewarded with better understanding and more engagement from your readers.

PS We’ve no idea what the Savage Club is, but shall be applying for membership immediately!

Write Words - Usage of Verbs

Another train grumble…

Not that we’re obssessed with the relationship between transport and language (there’s a PhD in there somewhere, surely?), but the mangled language used by our public transport companies just gets odder and odder.

I was surprised yesterday to hear the station announcer refer to the train arriving to Platform 5.
Now, I know there can be a little bit of flexibility with certain verbs and the prepositions they take, but arriving to? What’s the matter with the good old-fashioned (and correct) arriving at?


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Reply not revert

Since when did revert mean the same thing as reply? In business communication, the use of 'revert' in emails is becoming scarily prevalent - e.g. 'Please revert as soon as you have obtained a copy of the contract.'

It seems to be a classic case of over-inflated language, deliberately used to try and sound more impressive. Well it doesn't sound more impressive. It sounds silly. And pompous. And just plain incorrect. What's the matter with reply? It's shorter. It's easily understood. It's language we use every day.

Does anyone actually use 'revert' anywhere other than work? I mean, when was the last time you 'reverted' to a letter from your granny? Or used 'revert' in a normal, non-work conversation with your pals?

The foundation of effective business writing is clear, concise, simple language. So, please, can we all stop reverting and get back to replying?

Who are you trying to impress?

I had an interesting discussion recently with a lawyer I was writing an article for. It illustrates one of the key lessons of good writing that all of us, not just lawyers, can learn from.

He'd asked Wordsworks to help write an article a general business magazine. It was about current sentiment in the corporate finance market. In the notes the lawyer gave me and in our conversations, he insisted on using complex terminology and industry jargon.

I suggested that it would make more sense, given the audience, to ditch the jargon and instead explain the issues in simple, easy-to-understand language.  He responded that, "I have to use jargon to show people I know what I'm talking about."

This shows a common but dangerous confusion about the purpose of business writing. You're unlikely to impress your readers (often potential clients) by using jargon and terminology that they may not understand.  You are in effect saying, look how well I understand my business. But what is more relevant to your readers, is how much you understand their business. And that means using clear, simple language; language that shows that not only do you understand the issues well enough to explain them in plain English, but more importantly, that you understand how those issues relate to their business and the challenges they face.

Wordsworks Copywriting Agency

Wordsworks is a copywriting agency. We help organisations harness the power of words to improve their business. We work with design and marketing agencies looking for words for specific projects, or we work directly with businesses looking to improve the quality and clarity of their written material.

Wherever you need words, think of wordsworks. We can usually help. We use words effectively and efficiently to inform, advise, educate and persuade. Some of the recent projects for which we’ve provided the words include: case studies, web sites, blogs, annual reports, in-house publications, client newsletters, marketing material, speeches and ghost writing for senior management. Whatever the project, we’ll give you well-written, engaging and interesting copy.

For further information, please contact:
Gareth Chadwick
Wordsworks
http://www.wordsworks.co.uk/
Tel: 0161 443 4135
Email: gareth.chadwick@wordsworks.co.uk

Wordsworks is a specialist writing consultancy, with a particular focus on the professional services, enterprise and environmental sectors.

The business was set up by former journalist Gareth Chadwick in 2003 to provide outsourced writing and editing services. Typical projects include firm brochures, websites, case studies, blogs, recruitment brochures, client newsletters, reports and in-house magazines.

Wordsworks’ client list includes The College of Law, Ince & Co, Foresight Venture Partners, Addleshaw Goddard, UK Centre for Environmental and Economic Development, TLT Solicitors, Northwest Regional Development Agency and The Independent.

Prior to setting up Wordsworks, Gareth was a journalist specialising in business and professional services. His credits include The Times, The Sunday Times, The Independent, The Lawyer, Legal Director and Managing Partner magazine.

For further information, please contact:
Gareth Chadwick
Wordsworks
http://www.wordsworks.co.uk/
Tel: 0161 443 4135
Email: gareth.chadwick@wordsworks.co.uk